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About Procurement and Supplier Diversity Services

Procurement and Supplier Diversity Services handles the entire procurement process for academic and administrative departments at the University, from requisition and contract negotiation through ordering, receiving, invoicing and payment. We are also responsible for the disposal of goods that are no longer needed by all University departments, including the Health System.

Mission Statement

The mission of the Procurement and Supplier Diversity Services is to support the purpose and goals of the University of Virginia -- its educational, research, patient care, and public service missions -- by purchasing and providing quality goods and services at competitive prices, proper financial stewardship for payments, and providing responsive and responsible service to all University departments.

We achieve our mission by dedication to excellence in customer service, providing avenues of access to businesses, processing orders in a timely manner, streamlining operations, pursuing cost savings, identifying new sources of supply, developing relationships with small, minority, and women-owned vendors, and complying with all laws of the Commonwealth of Virginia.

Code of Ethics

  • Give first consideration to the objectives and policies of the University of Virginia.
  • Strive to obtain the maximum value for each dollar of expenditure.
  • Decline personal gifts or gratuities.
  • Grant all competitive suppliers equal consideration insofar as state or federal statute and institutional policy permit.
  • Conduct business with potential and current suppliers in an atmosphere of good faith, devoid of intentional misrepresentation.
  • Demand honesty in sales representation whether offered through the medium of a verbal or written statement, an advertisement, or a sample of the product.
  • Receive consent of originator of proprietary ideas and designs before using them for competitive purchasing purposes.
  • Make every reasonable effort to negotiate an equitable and mutually agreeable settlement of any controversy with a supplier; and/or be willing to submit any major controversies to arbitration or other third party review, insofar as the established policies of the University permit.
  • Accord a prompt and courteous reception insofar as conditions permit to all who call on legitimate business missions.
  • Cooperate with trade, industrial and professional associations, and with governmental and private agencies for the purposes of promoting and developing sound business methods.
  • Foster fair, ethical and legal trade practices.
  • Counsel and cooperate with NAEP members and promote a spirit of unity and a keen interest in professional growth among them.

Customer Service

Supporting our mission of providing excellent customer service, we provide several ways for our customers to provide feedback.  Click here for the link to the Management & Budget Customer Survey results for Procurement & Supplier Diversity Services.  We have also conducted surveys regarding the Surplus Property program and the Purchasing Card (P-card) program.  Part of our continuous review of vendor service, we encourage employees to rate their experiences with vendors.  Please go to the contract page of a specific vendor, scroll to the bottom of the page and select the “Click Here to rate.”   By providing accurate and honest feedback, we can make better decisions regarding our suppliers.