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About TravelUVA

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What is TravelUVA?

TravelUVA is the University’s comprehensive travel program offering a contracted Travel Management Company, CISI Travel Assistance Program, management of travel related contracts, and other travel related assistance. Our goals are to improve customer service and experience and save the University money.


Travelers or their designees may book online or with a full-service agent.

Booking Travel with TravelUVA via CBT

The University has contracted with Christopherson Business Travel (CBT) to provide professional travel services for the TravelUVA program. The Concur online booking tool is available as well as an experienced team of CBT agents designated to assist UVA travelers and travel assistants.

Please Note: This system is only to be used for travel that is paid for or reimbursed with University Academic funds.  Those traveling on Medical Center funds should contact Medical Center Invoice Processing at 924-5495. Athletic team travel is also booked separately, in accordance with a prior contract.


Book a trip online

Travelers can book air, rail, hotel, ground transportation and car rentals online.  There is NO FEE for booking travel online using the Concur tool supported by CBT and customized for UVA travelers.

All travelers will need to complete a traveler profile before the booking process begins.  For help with this process please see Getting Started.

         Users must have Interner Explore 10 or higher. IE 9 and lower are no longer supported.

         Online support is available from 9am - 7pm ET at 1-888-535-0179 or

Book with a CBT Agent

Call 1-844-4UVA-CBT (1-844-488-2228), Monday - Friday from 8:00 a.m. – 9:00 p.m. EST to speak with a CBT agent or write to

Travel agents are also available to respond to questions and changes that arise during travel, such as flight cancellations.  

For URGENT after-hours assistance call 1-844-4UVA-CBT (1-844-488-2228) - agent will ask for VIT code P-6LV Monday - Friday after 9pm and weekends and holidays.

For URGENT assistance while you are traveling outside of the U.S. Click here for country specific phone numbers. For international toll free calls please use a land line or internationally enabled cell phone. These numbers will not work from internel phone services.


CBT offers Lowest Price Guarantee for Concur Air Bookings

If a lower fare is found on another online source, submit the itinerary to CBT via your travel agent team or the online helpdesk within one (1) hour of the original booking.  The lower rate must be available for booking on Concur or other US-based website at the time you contact CBT.  The price guarantee is available only for exact itinerary matches -- same air carrier, class of service, identical fare rules and restrictions (including applicable refund, change and cancellation policies), the exact same dates, flight numbers and times of travel for all legs of the trip.  Click here for more details.

CBT offers Fare Checker module

Christopherson Business Travel offers a Fare Checker module which automatically searches every reservation for savings of at least $50 within 24 hours of booking and savings of $300 or higher after the 24 hour void window for domestic tickets and $500 or higher for international tickets.

         Booking Fees

Domestic reservation
Includes airfare, rental car, and hotel $24
International reservation
Includes airfare, rental car, and hotel, up to two stopovers $33.50
Hotel and/ or rental car
Without airfare $15
Online booking with agent assistance Additional fee charged when an Agent must assist with an online booking $15
Online exchange with agent assistance when applying an airline credit Additional fee charged when an Agent must assist with an online booking that is applying an airline credit $15


Group Travel

Group Travel is arranged for 10 or more people with the same itinerary. Group travel can be booked by a full-service agent at Christopherson Business Travel (CBT). Negotiated fees are lower per person, when booked as a group, than making arrangements individually with a full-service agent.

Group travel cannot be booked through TravelUVA online.

Domestic - Group Air Only Per Person Booking Fees:

10-25 Travelers (same itinerary) $23
26-50 Travelers (same itinerary) $22
51+ Travelers (same itinerary) $20


International - Group Air Only Per Person Booking Fees:

10-25 Travelers (same itinerary) $33
26-50 Travelers (same itinerary) $32
51+ Travelers (same itinerary)


Special Cases

For Group Travel Packages (includes more than just airfare), please complete the Group Travel Package Request form.  An agent from CBT will contact you.

CISI International Travel Assistance

All travel booked through CBT includes automatic enrollment in CISI International Travel Assistance Program for academic employees.

Travel Contracts

Vist the Contracts page.