Procurement & Supplier Diversity Services, U.Va.

Contract Information:

NovaMed will provide equipment maintenance and repair services for a wide range of research equipment including most general biomedical, laboratory, and imaging equipment. The range of covered equipment will include, but not be limited to: refrigerated ultracentrifuges; microcentrifuges; high performance liquid chromatographs ("HPLC"); beta scintillation counters; gamma counters; low temperature freezers/coldrooms; autoclaves; diagnostic imaging equipment; ice machines; dishwashers; and dish dryers.

These equipment maintenance services are primarily targeted toward University departments involved in medical research; however, other departments may access this Agreement. The use of the Agreement by any department is strictly voluntary; however, savings of approximately 20% from current maintenance agreements in force with original equipment manufacturers (OEM) are anticipated. Departments may specify as to whether the Services will be performed by either NovaMed, the OEM, or other third party providers.

How to establish an annual service agreement.
To establish an annual service agreement, departments should contact the NovaMed on-site technician to obtain a quote detailing the level of service desired. Available service options include:

• Inspection only
• Inspection and repair
• Inspection, repair and parts
• Preventative Maintenance (PM) Service
• PM Service and repair Monday - Friday, 8:00 a.m. - 5:00 p.m.
• PM Service and repair 24 hours a day, 7 days a week
• PM Service, repair, and parts 24 hours a day, 7 days a week

If the department desires to use NovaMed's services after reviewing the NovaMed quote, the department must initiate a purchase requisition, limited purchase order, or American Express order, as appropriate, citing the chosen service option listed on the quote. NovaMed will initiate coverage for the designated equipment upon receipt of the order.

How to obtain time and materials services from NovaMed:
NovaMed also offers equipment maintenance and repair service on a time and materials basis for departments that have not chosen to enroll their equipment in an annual NovaMed service contract. The hourly rates for such services are:

• $135.00/hour for diagnostic imaging equipment
• $105.00/hour for specialized laboratory equipment*
• $85.00/hour for other equipment

*high speed ultra centrifuges, scintillation gamma counters

In addition to the hourly rate, NovaMed will invoice the University for: a) parts required for repair at the same preferred rate afforded to departments enrolled in the annual Program, and b). travel expenses when the services cannot be accomplished by on-site NovaMed personnel (As a general rule, NovaMed will not invoice the University for service calls of less than 15 minutes).

Departments should place orders for time and materials services by contacting the NovaMed On-site Technician and initiating a purchase requisition, limited purchase order, or American Express order, as appropriate.

On-site Coordination
On-site coordination issues in the medical research areas should be addressed to:
Steve Wasserman, Deans' Office for Research, 243-7088