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Resetting BOA Works Password

To reset your password, contact the BOA Works Technical Help Desk at  1-888-589-3473 8am EST to 8pm EST.   

In order to perform the reset, you will have to supply CORRECTLY each of the following:

 If a Cardholder:

1 - provide  16 digit card number

2 - user name for the system

3 - answer one security question

 

If a User who does not have a card:

1 - user ID

2 - user name for the system

3 - answer one security question

 

The correct answers to these 3 items above will validate your account access. If all three questions are provided correctly BOA will assist with a password reset and offer a ticket number at the end of the call. If you are unable to provide the data requested BOA will advise you to contact your program administrator.